Realtor Mediator

12 Aug

I was looking at the list of students who have signed up for the 40 hour beginning mediation course later this month and was delighted to see that one of them is a realtor.

I have always said that the tools I learned in my beginning mediation class would help me in life – whether I decided to pursue being a mediator or not.

As a matter of fact, one of the segments of our course will be “Applying Mediation Skills to Work and Life.”

house-for-saleWhich brings me back to the realtor … and one of my favorite shows, “House Hunters.” How many times have I watched that show and the couple trying to make the decision about which house to buy are at odds with one another? She wants lots of closet space and he’s a gourmet cook and wants a really up-to-date kitchen. Or she wants a fenced in yard for the dog and kids and he wants the man cave. And rarely does a house have everything on the wish list. That’s life … about making choices.

That’s when I think the realtor can help the decision-makers explore the differences that they have.

Often people state their positions in matter of fact statements that don’t leave a lot of room for more conversation. For example, “I want to live in the heart of the city” or “I only want a house that’s move in ready.” The realtor can ask questions that help to discover the “interests” behind those positions. As an example, suppose the realtor asked “What advantages do you feel that city living would offer you and your wife (family)?” This question serves two purposes. First it attempts to encourage the person to share his thoughts about what would work about this location. And secondly, it opens the frame of reference to include not only him but also his wife or family.

In this way, the realtor could put on his/her mediator hat to invite the couple to talk about the pros and cons which will perhaps assist them in making their decision. I can’t wait to meet the realtor who has decided to take our course.







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